Terms of Use

This Terms of Use (the “Terms of Use”) was executed between KOOP Teknoloji ve Danışmanlık Anonim Şirketi (“KOOP”) and the natural or legal person using the KOOP Services, by virtue of this Terms of Use, by way of electronic registration and electronic approval with respect to the reading, understanding and accepting of this Terms of Use.

Both parties together are referred to as the “Parties” in this Terms of Use.

1. Definitions

1.1. In this Terms of Use;

“Service” (or in plural use “Services”) refers to any product or service offered digitally or non-digitally or paid or unpaid or limited or unlimited or members-only to the Member by KOOP or its solution partners;

“Site” refers to KOOP websites, mobile apps and digital services offered and maintained by KOOP or its solution partners digitally at www.koophub.com and at its subdomains;

“Solution Partner” refers to service providers and licensors of KOOP that provide branded or white-labelled services directly or indirectly to the Member;

“User” refers to any person who uses the Site for any reason;

“Member” refers to any natural or legal person using the Site and other KOOP services by way of electronic registration and electronic approval with respect to the reading, understanding and accepting of this Terms of Use.

1.2. In this Terms of Use, referrals to Member, including but not limited to those on rights and obligations, are deemed equally valid and effective for the User as long as the referral pertains to the access to and use of the Site.

2. General Clauses

2.1. In any case, the Member shall be deemed to have accepted all terms and conditions set forth in this Terms of Use upon the registration and subsequent access to the Site.

2.2. It is the Member’s responsibility to determine whether use of the Site is lawful, and the Member must comply with all applicable laws in using the Site.

2.3. This Terms of Use regulates all terms and conditions related to the registration, application, information, documentation and reporting concerning, the free, unpaid, paid, limited and/or unlimited use of the Services offered at the sole discretion of KOOP.

2.4. This Terms of Use, alongside Privacy Policy and Cookie Policy, is accessible at koophub.com.

2.5. Nothing in this Terms of Use will be construed as creating a partnership, franchise, agency, fiduciary, employment or joint venture relationship of any kind between the Parties.

2.6. KOOP may amend these Terms of Use from time to time. Once it does, the amendments will be published on the Site. By continuing to use the Site after any changes, the Member agrees to the amendments.

2.7. The Member may be requested to read and approve, besides this Terms of Use, additional protocols (contracts or terms of use or price schedules or policies or guidelines or other notices), provided by KOOP or its solution partners, once accessing to or purchasing the Services. Such annexes and protocols deemed integral and indivisible to this Terms of Use.

2.8. In case there is a conflict between the earlier version of this Terms of Use alongside additional protocols and newer versions of such documents that the Member has been requested to approve later on, the newer versions will be taken into account in resolving the conflict.

2.9. Particular conditions, prerequisites, fees, charges, changes in payments, discounts, sales, bonuses or other benefits pertaining to the Services are published at koophub.com. Such information is deemed integral and indivisible to this Terms of Use.

3. Purpose

3.1. The purpose of this Terms of Use is to regulate the issues, rights and obligations between the Parties pertaining to the Services.

4. Services

4.1. The list and descriptions of Services are annexed to this Terms of Use. The changes in the Services are published at koophub.com. By continuing to use the Services after any changes, the Member agrees to the changes.

4.2. Whereas this Terms of Use is in effect, the Member may purchase additional paid or unpaid Services. For each and additional purchase, this Terms of Use will remain in effect. Additional purchases by the Member weighing on an expired Terms of Use will lead to the full and complete renewal of this Terms of Use by the Member.

4.3. The Member may switch or downgrade or upgrade among similar services as long as the switch or downgrade or upgrade is allowed by this Terms of Use or its annexes.

5. Account

5.1. The members-only and unpaid Services will be made available to the Member immediately after the Member creates an account (“Account”) and submits Account Information by way of electronic registration and electronic approval with respect to the reading, understanding and accepting of this Terms of Use.

5.2. The Member is required to create a password in order to have access to the Account. The Member is obligated to withhold disclosure of the aforementioned password and Account Information to any third parties related to the access to the Site. The Member will be held solely and entirely responsible for any disclosure of the Account Information to any third parties, regardless of whether such disclosure occurred within the Member’s knowledge and/or fault or not. Additionally, the Member shall be held solely and entirely responsible for any and all direct and/or indirect damages related to the aforementioned disclosure. If the Member learns of such disclosure, the Member is obligated to promptly inform KOOP thereabout.

5.3. The Member acknowledges and accepts that any and all information provided in order to create an Account is accurate, complete and up-to-date, and, in case of any changes of the aforementioned information including but not limited to the Account Information, that the Member will promptly update and/or inform KOOP thereabout. KOOP retains the right to delete the Member’s registration upon determination that the Account Information is inaccurate, insufficient or outdated.

5.4. Notice may be provided by KOOP via e-mail to the Member’s email address identified upon registration on the Site. The Member is solely responsible for maintaining a functional, up-to-date e-mail address; updating and/or informing KOOP, as necessary, with e-mail address changes; and promptly reading any delivered messages from KOOP.

5.5. When determining the scope and content of the Account, the Member acknowledges and accepts that it will fully comply with the terms of this Terms of Use as well as with the ethical principles and that, otherwise KOOP has the right to interfere in the scope and content of the Account.

5.6. KOOP may, at its sole discretion, with or without cause and without the obligation of indemnification, reject a registration to the Site or set additional terms and conditions to the acceptance thereof.

5.7. The Member has a limited right to use the Services. KOOP may cancel the Member’s account, limit access, decline order, revoke any or all of the purchases, freeze membership services, or remove any content posted on the Site for cause under these Terms of Use, or for any other reason and at any time.

5.8. All account information and passwords are the KOOP’s property and may be changed by KOOP at any time. Sharing such information does not cause non-compliance with the Privacy Policy.

5.9. In case KOOP terminates the account for any cause under these Terms of Use, the Member shall not be entitled to any refund for any remaining period of the paid Services.

6. Rights and Liabilities

6.1. If the Member does not accept this Terms of Use in full, the Member may not access, utilize or use the Services.

6.2. The Member acknowledges and accepts that:

6.2.1. The Member will be held solely responsible for claims arising out or deriving from misuses, violations, damages and/or losses with the account information, and that KOOP will not be held responsible against third party claims.

6.2.2. The Member will be held solely responsible for any of the transactions conducted via the account information and email address.

6.2.3. KOOP (or its solution partners where applicable) has the complete national and international intellectual property rights with any of data, images, audio files, text files, designs, video files, graphics, photographs, software, scripts, trademarks and trade names, all applications, all versions utilized to process the applications and all artifacts related to the aforementioned on the Site; and the Member may not copy or distribute such properties without permission by KOOP; and the Member may not claim any property rights.

6.2.4. The Member will be held solely responsible for its opinions, statements, messages or shares while using the services; and KOOP has the full discretion to edit, moderate, and publish or not to publish the whole or parts of such contents.

6.2.5. The Member shall not modify, obscure, reverse engineer, reverse assemble/compile, decrypt, unmask, modify or de-functionalize all or any portion of the Site.

6.2.6. The Member shall not disrupt, interfere with or affect negatively the KOOP’s or other members’ access to the Site.

6.2.7. The Member shall not transmit, create, insert, and initiate any viruses, Trojan horses, defects, or any other malware to the Site by any means.

6.2.8. The Member shall not use the Site in connection with applications that offer, permit or promote gambling or in connection with any application that is offensive, abusive, libelous, harassing, threatening, discriminatory, vulgar, pornographic, unethical, unlawful (or that promotes any unlawful behavior), or that is otherwise inappropriate as determined by KOOP at its sole discretion.

6.2.9. Unless explicitly permitted by KOOP (or its solution partners where applicable), the Member shall not, for any purpose whatsoever, access any data or Services owned by KOOP or its solution partners.

6.2.10. The Member will be held solely responsible for damages, losses or criminal cases arising from any of the above violations.

6.2.11. The Member is not authorized to distribute or circulate information, data, documentation or content, or transfer the right to use or transfer the membership right, by virtue of this Agreement, to any third party, or pursue any act that will consequent in the aforementioned.

6.2.12. KOOP (or its solution partners where applicable) will not be held responsible for damages or losses arising from the access to the Site by the Member.

6.2.13. The Member may not put forward any claim suggesting that transactions carried out through the Account are not carried out by the Member, and that the Member will not evade the fulfillment of the Member obligations based on such a claim.

6.2.14. The Member will promptly notify KOOP of any known or suspected unauthorized or prohibited access/use of the Site or Account by any third party.

6.2.15. KOOP may monitor or audit all or any of the contents or activities on the Site at its discretion and at any time.

6.2.16. The Member is solely responsible for all transactions carried out by/for the Member pertaining to use of the services. At its sole discretion, KOOP may hold the Member responsible for damages insofar that such damages are consequent to the Member’s access to and use of the Services.

6.2.17. KOOP, during testing and manufacturing phases of the Site, may limit partially or wholly the availability of services on the Site.

6.2.18. KOOP may halt providing service in case the payments, if there is any, pertaining to that service is not paid by the Member.

6.3. Subject to the terms and conditions set forth herein, KOOP shall be responsible for making the services reasonably available to the Member as designated in this Terms of Use and as described in the definitions of services on the Site.

6.4. KOOP may, at its sole discretion, enable access to or use of the Site partially or wholly on a free/paid/unpaid, limited/unlimited basis with real, temporary or virtual data, at its sole discretion, on all or any kinds of platforms. Additionally, KOOP reserves all the rights to partially or wholly limit access to and/or use of the Site by various means and using various criteria, including, but not limited to, restricting the number, frequency, validity and/or volume of access requests to the Site. The Member acknowledges and accepts that KOOP may require payment by the Member to lift any restriction, limitation or closure on the access to the Services.

6.5. Under this Terms of Use, KOOP disclaims any warranty or liability. If applicable, the Member accepts that KOOP’s all liability regarding the Member’s use of the Services is limited to the extent permitted by applicable law. The aforementioned limited liability is applicable to material and/or immaterial damages, regardless of whether the indemnification claim is based on warranty, contract, tort (including, but not limited to, gross negligence) and regardless of whether KOOP was advised about the possibility of such damages in advance.

6.6. KOOP will not be responsible for any direct and/or indirect damages arising out or deriving from the Member’s use (or inability to use) of or access to the Services. The Member acknowledges and accepts that under this Terms of Use, the Member bears all risks arising out or deriving from the use or access to the Services, including, but not limited to, system defects and/or loss of data/content, that the Member is solely responsible for damages and that in any case KOOP will not be held liable for aforementioned or for any such.

6.7. In any case KOOP’s maximum, aggregate liability including, but not limited to the use of or access to this Terms of Use, shall not, in any event, exceed the amount of payments made within the last 6 (six) months by the Member to KOOP for its services.

6.8. KOOP (or its solution partners where applicable) exclusively retains all national and international intellectual property rights of all the content accessible on the Site, including (but not limited to) all data, images, audio files, text files, designs, video files, graphics, photographs, software, scripts, trademarks and trade names, all applications, all versions utilized to process the applications and all artifacts related to the aforementioned.

6.9. Provided that the Member fully complies with this Terms of Use, and to be applicable only during the term of this Terms of Use, KOOP grants the Member a limited, non-transferable, non-exclusive, non-sublicensable, revocable membership only to access to the Services. KOOP reserves all other rights to the Services, to the extent such rights are not expressly identified and permitted herein.

6.10. On the basis of its proprietary right on the Site, KOOP reserves all the rights to change, modify, amend this Terms of Use, the contents, products, services, use, structure and functioning of/within the Site and of the Services, present during the making of this Terms of Use or thereafter, as well as the right to cease the Services, without the obligation of notification.

6.11. KOOP retains all the rights to incorporate into the Site, any suggestions, proposals submitted by the Member. If incorporated into the Site, such suggestions and proposals shall form part thereof and shall become KOOP’s intellectual property. The Member does not have the right to claim (financial) compensation in connection with such suggestions and/or proposals.

6.12. KOOP may, at any time, discontinue, limit, pause or suspend the Site and Services partially or wholly or temporarily or permanently due to strict compliance with national or international laws, regulations, communiques or guidelines. KOOP disclaims any warranty from losses, damages or violations arising from such discontinuation or limitation or pause or suspension on the Site and other services. The Parties may terminate this Terms of Use in case of such discontinuation or limitation or pause or suspension.

6.13. KOOP may suspend temporarily or permanently the online payment option of the member due to suspicious registration or transactions of such member. In case of such suspension, KOOP will not be held responsible for any direct and/or indirect damages or losses accrued to the member or third parties.

6.14. While using the Site, KOOP may facilitate or lead the member to go or trespass to other websites or applications. KOOP disclaims any warranty from losses, damages or violations arising from the use of other websites or applications.

7. Data Protection and Privacy

7.1. The Account Information is confidential. The Member acknowledges and accepts that the Account Information and all pertaining data arising from registration to, use or navigation on the Site may be kept, used or processed by KOOP for at least 3 (three) years upon registration within the framework of the Law No.6698 on Protection of Personal Data. Storage of membership data is subject to the KOOP’s Privacy Policy. In case of disputes arising from this Terms of Use, the information and data retained by KOOP constitutes the sole, binding and ultimate evidence.

7.2. Pursuant to applicable laws and regulation, as well as the Privacy Policy, KOOP accepts that it shall take legally required, and also technically and commercially reasonable measures in relation to the protection of Account Information.

7.3. The Member accepts that, pursuant to the Privacy Policy, KOOP has access to Account Information and can also use Member Information for the purpose of communication with the Member.

7.4. The Member shall not hide from KOOP the Member’s personal and/or entity identity. Parties to this Terms of Use acknowledge and accept that such parties shall not use any information, documentation, trade secrets and Account Information learned, accessed and obtained during the use of the Services as well as afterwards, except for the purpose of carrying out the obligations burdened upon them by their cooperation under this Terms of Use.

8. Disclaimer

8.1. To the extent permitted by the applicable law, KOOP rejects all warranties and obligations related (but not limited) to the accuracy, merchantability, expediency and non-infringement of the Services.

8.2. KOOP does not warrant that the content and information on the Site is free from errors, defects, viruses or from any other factor capable of modifying, obstructing, defecting or deleting the devices, data and/or software in use. KOOP gives no warranties related to the reliability, timeliness or efficiency of the Site.

9. Indemnification

9.1. To the maximum extent permitted by applicable law, the Member, without requiring a preliminary determination of the ultimate entitlement to indemnification, shall indemnify, protect, provide a defense for, save and hold harmless KOOP, officers, directors, employees, agents, third parties, attorneys, successors, and assigns from and against any government, or other third party claim of loss, liability, penalty, assessment, civil or criminal fine, or damage to or asserted, whether through communication or formal filing, against KOOP (including reasonable attorney’s fees and expenses) related to, deriving from or associated with the Member’s application, or any third party’s use of the application (whether in whole or in part) to access or use of the Site and Services (even if such activity is fraudulent), or any third party’s use of any Site services (even if such activity is fraudulent), or the Member’s violation of this Terms of Use. KOOP retains the right to select any counsel to be retained by the Member in accordance with the provision of a defense for KOOP. Should Member recommend any such counsel, the counsel must be approved by KOOP prior to retention. KOOP reserves the right to defend KOOP or hold the Member responsible for defending KOOP against such claim, subject to KOOP’s right to participate in such defense or settlement at KOOP’s cost. The Member will reasonably cooperate with KOOP in any such defense at the Member’s cost. The indemnification provisions and the rights or obligations granted by or through it are in addition to any other rights or obligations in this Terms of Use and shall not be construed to provide an exclusive remedy.

10. Governing Law and Jurisdiction

10.1. This Terms of Use is governed by and is to be construed under the laws of the Republic of Turkey, without regard to Conflict of Law rules. Any dispute or claim arising out or relating to the use of the Site and/or this Terms of Use shall be brought exclusively in the İstanbul Central (Çağlayan) Courts, Directorates of Execution or, where applicable, at the Consumer Courts.

11. Termination and Refund

11.1. This Terms of Use goes into effect immediately and infinitely upon the successful electronic registration and electronic approval by the Member with respect to the Member’s reading, understanding and accepting of this Terms of Use.

11.2. Any of the Parties may terminate this Terms of Use, at any time and with no obligation of indemnification and of excuse, by properly notifying the other Party either via registered letter with return receipt at the registered postal address, or at the registered email address, 14 (fourteen) days before the termination.

11.3. KOOP will not repay or refund to the Member in case the availability or access to or use of the Services is ended for any reason including, but not limited to, the termination of this Terms of Use, except, paid events and fintech tours. For such services, the refund policy is conducted within procedures as defined in the Contract.

11.4. In case any of the Parties, for any reason, fails to meet the obligations described in this Terms of Use and breaches this Terms of Use, the Party whose rights have been breached will notify the other Party for repairing and undoing the breaches in 14 (fourteen) days. In case the breach is not repaired and undone within the aforementioned period of time, the Party whose rights have been breached may terminate this Terms of Use by notifying the other Party.

11.5. In case the Member has been provided by KOOP with price discounts for the purchases, the Member will indemnify KOOP in the exact amounts of such discounts for the used services, if;

The Member, for any reason, exercises the right of termination of this Terms of Use before its expiration,

KOOP terminates this Terms of Use for any reason described under paragraph 11 of this Terms of Use before its expiration.

11.6. KOOP has the right to prohibit the access to and/or use of the Site at its sole discretion, promptly terminate this Terms of Use one-sidedly, without prior notification and without the obligation of indemnification, and has the right to claim compensation from the Member for all material and/or immaterial damages that are consequent to such prohibition/termination, upon:

At the sole discretion of KOOP, determination or belief that the Member violated this Terms of Use,

At the sole discretion of KOOP, the obligation to prohibit/terminate pursuant to applicable laws and regulations.

11.7. Upon termination of this Terms of Use by either one of the parties, the Member acknowledges and accepts that the Member shall cease to access and/or use of the Services.

12. Payment

12.1. Pricing, fees, schedules, discounts, sales, payment procedures, details, requirements and support pertaining to the Services are published at koophub.com. The Member benefits from the Services only if the Member makes the payments in full and on time for those Services as described at koophub.com.

12.2. The Member may access to free or unpaid Services as described at koophub.com. KOOP has the right and discretion to change the free or unpaid policy for such Services any time and halt the use and access by the Member to such Services.

12.3. Changes in pricing, fees and payment procedures for the Services will come into effect, once the term of such Services that has been accessed to or used by Member has expired, or the Member repurchases such Services.

12.4. KOOP will renew the paid or unpaid service within the conditions described at koophub.com unless Member notifies KOOP 14 (fourteen) days before the end of the service.

12.5. KOOP will send e-invoice for the payments at the Member’s email address or a print invoice to the Member’s postal address. The Member will remain solely responsible for paying taxes and statutory charges accrued towards paid Services.

12.6. KOOP or third parties that are authorized and licensed under the relevant laws and regulations may keep credit card and payment information of the Member for the conduct of membership issues, payments, bank integration and updates.

12.7. The Member acknowledges and consents that any information pertaining to payment method, membership and order may be transferred to, processed and kept by iyzico Ödeme Hizmetleri A.Ş. for concluding payment and preventing, investigating and identifying payment frauds as duly described at https://www.iyzico.com/gizlilik-politikasi/.

13. Notifications

Unless otherwise advised or described in this Terms of Use, notifications between the Parties will be conducted via registered emails.

14. Final Provisions

14.1. This Terms of Use as well as protocols (contracts or terms of use or price schedules or policies or guidelines or other notices) that KOOP may publish on the Site or notify the Member at its email address constitute the entire agreement between the Member and KOOP, and govern the Member’s use of the Services. The parties acknowledge having consented that these Terms of Use as well as protocols (contracts or terms of use or price schedules or policies or guidelines or other notices) and judicial proceedings entered into, given or instituted pursuant hereto, or relating directly or indirectly pursuant hereto, be in the English language whereas Turkish could be used based on legal or business requirements.

This Terms of Use includes 14 (fourteen) articles in total.

For inquiries and support, please contact us at: support@koophub.com

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt
0